Avaya 3302 : Avaya Contact Center Control Manager Implementation and Maintenance Exam

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Avaya 3302 Exam Syllabus Topics:

Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

1. You have Installed Avaya Contact Center Control Manager (ACCCM) and you need to synchronize with the Communication Manager (CM) for the first time.
Which statement is true regarding the Synchronizer?

A) Only the initial synchronization will be done through the Web interface.
B) The Synchronizer can only be used as a sync service that synchronizes information on a daily basis.
C) The synchronizer can be used for initial data migration only.
D) Only the initial synchronization will be done from the Synchronizer windows application.

2. Avaya Contact Center Control Manager (ACCCM) users have a relationship with the ACCCM organization chart hierarchy. What is the ACCCM organization chart hierarchy?

A) Site, Department,Team
B) Site, Department, Team, Virtual Site, Virtual Group
C) Site, Location, Department, Team
D) Site, Virtual Site,Virtual Group

3. A customer with Avaya Contact Cantor Control Manager (ACCCM) connects to Avaya Aura Communication Manager (CM) through a firewall. Only Port 5022 is allowed here.
Where can you change the port number to 5022 in ACCCM?

A) in the ACCCM CFG tab under CM
B) in the cm Port SYS Params tab of the CFG tab
C) in the file NAV360_ProvisioningService.exe.config
D) in the ACCCMLocation tab under CM

4. A customer plans to deploy Avaya Contact Center Control Manager (ACCCM) with a Communication Manager (CM) solution. As part of the project scope of work, you want to ensure that you have TC'P/IP connectivity to and from the Communication Manager.
Whit h two ACCCM components connect to the CM? (Choose two.)

A) Provisioning Server
B) API Web Services
C) Configuration Service
D) ACCCM Admin Web Interlace
E) SecurityEngine

5. You are unable to connect Avaya Contact Center Control Manager (ACCCM) to the Call Management System (CMS). Which ACCCM Windows service needs to be running?

A) Synchronization Server
B) ProvisioningServer
C) Schedule Server
D) Nav360 Import Service

Solutions: