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HP HP2-N49 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Solution Positioning | - Selling HP BSM solutions
|
| Topic 2: Solution Integration | - Integration within HP software portfolio
|
| Topic 3: Business Service Management Fundamentals | - Business Service Management concepts
|
| Topic 4: Customer Business Challenges | - Identifying customer needs
|
| Topic 5: HP Business Service Management Portfolio | - HP BSM solution components
|
| Topic 6: Sales Opportunities and Customer Engagement | - Sales methodology
|
HP Selling HP Business Service Management Solutions Sample Questions:
1. Which definition most accurately describes the Operations Bridge IT process improvement known as "Team"?
A) co-operative working across diverse customer IT management groups
B) enhancing the HP sales and customer IT management relationship
C) understanding the relationship between customer IT management personas
D) HP Sales and Pre-Sales working together to close a deal
2. Which capabilities and benefits are related to an IT Network Operations Center's efficiency and success? (Select three.)
A) performance monitoring
B) network fault detection and triage
C) application quality assurance
D) data usage and backup
E) availability monitoring
F) storage space optimization
3. According to Gartner Research, which IT processes are vital when implementing a strongly integrated HP APM solution? (Select three.)
A) transaction profiling
B) service ticket automation
C) user experience monitoring
D) storage usage
E) application discovery and dependency mapping
F) virtual tracking
4. HOTSPOT
HP SaaS solutions can help budget challenged customers with three robust offerings in the HP APM space Match the offering to its capability.
5. Which HP Operations Analytics tool provides IT Operation Teams fast analysis from all device and machine data records?
A) OMi Interface Dashboard
B) Vertica
C) Service Health Analyzer
D) Operations Logger
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,B,C | Question # 3 Answer: A,C,E | Question # 4 Answer: Only visible for members | Question # 5 Answer: B |


