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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| IT Governance, Strategy & Ethics | 15% | - IT service management and ITIL basics - IT alignment with business goals - Compliance, policies, and ethics |
| Systems Development & Lifecycle | 20% | - Requirements gathering and analysis - SDLC phases and models - Design, implementation, and maintenance |
| Networking & Infrastructure | 15% | - IT infrastructure management - Network types, protocols, and architecture - Cloud computing and virtualization |
| Data Management & Databases | 15% | - Data integrity, security, and governance - SQL and data querying - Database models and design |
| IT Fundamentals & Concepts | 20% | - Information systems types and components - Role of IT in business - Data, information, and knowledge management |
| IT Security & Risk Management | 15% | - Security principles: confidentiality, integrity, availability - Risk assessment and mitigation - Threats, vulnerabilities, and controls |
WGU Information Technology Management QGC1 Sample Questions:
What are ecological results of the expanded use of technology? Choose 2 answers.
- A. Decreased electronic waste
- B. Increased energy consumption
- C. More people purchasing computer equipment
- D. Lengthened life span of computer equipment
- E. Increased carbon emissions
Correct Answer: B,E 🗳️
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What is the goal of reviewing after deployment in the system development life cycle (SDLC)?
- A. To ensure users are properly trained
- B. To evaluate system success and identify improvements
- C. To confirm the system meets original requirements
- D. To plan the next phase of system upgrades
Correct Answer: B 🗳️
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Which tool can be used to list project tasks vertically against project time frame listed horizontally?
- A. Project model
- B. Gantt chart
- C. Venn diagram
- D. PERT chart
Correct Answer: B 🗳️
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How does operational decision-making differ from strategic decision-making?
- A. It sets the overall direction of the company.
- B. It establishes the mission statement of the company.
- C. It focuses on long-term goals.
- D. It involves day-to-day activities.
Correct Answer: D 🗳️
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Which factor in the planning process is considered true, real, or certain without proof or demonstration?
- A. Project objective
- B. Project Assumption
- C. Project requirements
- D. Project theory
Correct Answer: B 🗳️
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