Once a latest version releases, our system sends it to your email automatically and immediately. The CIPS Operations Management real braindump at TestBraindump: 124 practice questions for the L5M9 exam in 2026.
CIPS L5M9 Exam Overview:
| Certification Vendor: | CIPS (Chartered Institute of Procurement & Supply) |
|---|---|
| Exam Name: | Operations Management |
| Exam Number: | L5M9 |
| Exam Format: | Multiple Response, Multiple Choice, Objective Response, Short Scenario-based |
| Exam Price: | £150 - £200 (approx., varies by region/membership) |
| Related Certifications: | L5M15 Advanced Negotiation L5M6 Category Management L5M10 Logistics Management L5M8 Project and Change Management L5M7 Achieving Competitive Advantage through Supply Chain |
| Real Exam Qty: | 25 |
| Available Languages: | English |
| Passing Score: | 70% |
| Certificate Validity Period: | Valid for life (no expiry after certification) |
| Exam Duration: | 90 minutes |
| Recommended Training: | CIPS Official Study Guide L5M9 |
| Exam Registration: | CIPS Official Exam Booking |
| Sample Questions: |  |
| Exam Way: | Computer-based; available at test centres or via remote invigilation |
| Pre Condition: | No mandatory prerequisites; recommended prior completion of Level 4 Diploma or equivalent experience; can be taken as elective module within Level 5 |
| Official Syllabus URL: | https://www.cips.org/qualifications/advanced-diploma-in-procurement-supply/l5m9-operations-management |
CIPS L5M9 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Principles of Operations Management | 15-20% | - Value creation, efficiency and effectiveness - Definition, scope and role of operations management - Input-transformation-output model - Operations strategy alignment with organizational goals - Linkages between operations, procurement and supply chain |
| Topic 2: Process Design, Planning and Improvement | 20-25% | - Forecasting, scheduling and inventory management - Continuous improvement methodologies: Kaizen, Six Sigma, Lean, BPR - Capacity planning, demand management and resource allocation - Benchmarking and process optimization - Process mapping, workflow and design principles |
| Topic 3: Lean, Agile and Responsive Operations | 15-20% | - Agile approaches: flexibility, responsiveness and speed - Lean principles: waste elimination, value stream mapping - Comparison and integration of lean and agile - Application in manufacturing, service and public sectors |
| Topic 4: Operational Risk, Sustainability and Ethics | 15-20% | - Ethical and responsible operations management - Sustainable operations: green practices, circular economy - ESG considerations in operational design and delivery - Identifying, assessing and mitigating operational risks |
| Topic 5: Quality Management and Performance Measurement | 15-20% | - Measuring efficiency, productivity and customer satisfaction - Quality standards: ISO 9000 series and related frameworks - Total Quality Management (TQM) concepts and application - Key Performance Indicators (KPIs) for operations - Quality control, assurance and improvement tools |
CIPS Operations Management Exam FAQ — A New Start
Yes:
After any course, reinforce it with the 124 practice questions for the CIPS Operations Management — every answer expert-verified.
The CIPS Operations Management blueprint spans 5 domains — including Process Design, Planning and Improvement (20-25%), Operational Risk, Sustainability and Ethics (15-20%), Principles of Operations Management (15-20%). Know your strength and shortcoming per domain; the complete outline above lists every subtopic.
90 minutes for 25 questions. The TestBraindump test engine simulates the actual test's atmosphere, so you get used to real conditions in advance.
Yes — download the free trial of the CIPS Operations Management study materials before you buy and judge the profession and accuracy yourself. Purchases include 365 days of free updates, sent automatically and immediately by email; renew afterward at 50% off.
£150 - £200 (approx., varies by region/membership) per attempt, 70% to pass. A failed attempt is a loss of time and money — prepare steadily with the 124 practice questions for the L5M9 exam at TestBraindump.
Through the vendor's official registration channels:
The CIPS Operations Management is delivered Computer-based; available at test centres or via remote invigilation — pick the arrangement that suits you when booking.
The CIPS Operations Management is CIPS's certification exam for Level 5 Advanced Diploma in Procurement and Supply, at the Advanced Diploma / Level 5 level. Passing it is a new start — toward better salary, decent work, and promotion chances. Related credentials include L5M6 Category Management, L5M7 Achieving Competitive Advantage through Supply Chain, L5M8 Project and Change Management, L5M10 Logistics Management, L5M15 Advanced Negotiation.
No mandatory prerequisites; recommended prior completion of Level 4 Diploma or equivalent experience; can be taken as elective module within Level 5 Eligibility rules change over time, so verify the current requirements on the official page (official L5M9 exam page) before registering.
Upon successful payment, our system emails the CIPS Operations Management test braindump automatically within about a minute — credit card payment accepted, with 24/7 help if nothing arrives within 2 hours. If you fail the corresponding L5M9 exam within 60 days of purchase, scan your exam transcripts and email them as attachments within 2 days of the exam — together with a scanned enrollment slip and the official Score Report PDF — and after confirmation we refund the full amount within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.
CIPS Operations Management Sample Questions:
George has recently been hired as the new Operations Manager at a cake factory. He has 10 years; experience but his most recent employment was as an Operations Manager in an accountancy firm. George believes that the skills and responsibilities of an Operations Manager is the same regardless of the organisation he works for. Which of the following would be one of these responsibilities? Select TWO
- A. manage a team
- B. increase profit
- C. create competitive advantage
- D. keep customers happy
Correct Answer: C,D 🗳️
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A bread factory is introducing a 'Poka yolk' methodology to reduce defects. What will be the focus of this?
- A. machinery- ensuring there is little to no downtime in machinery use
- B. outputs- which will be measured against strict criteria
- C. staff- the reduction of human error
- D. inputs such as the quality of raw materials
Correct Answer: C 🗳️
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Joan is the Operations Manager at a Dentist Surgery and has recently completed a Pareto Analysis with the hopes of improving the quality of service offered. Which of the following would be a possible finding from this analysis?
- A. 80% of complaints are caused by 20% of the dentists
- B. there is a gap between the service expected by customers and the service delivered
- C. customers are twice as likely to recommend the dentist if they had a positive experience
- D. The booking process is very slow and doesn't meet customer expectations
Correct Answer: A 🗳️
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Where a company produces many different but similar products, what is this dimension known as?
- A. high variation
- B. low variation
- C. low variety
- D. high variety
Correct Answer: D 🗳️
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There are four manufacturing companies located on Seashell Industrial Estate. Each company creates a different product and employs a different maintenance approach to its operations. For each company, select the corresponding maintenance approach and the key operating process characteristic.
Company 1: This company creates craft beer and offers customers a tour of the brewery for a small charge. The brewing equipment is serviced monthly and the brewery is kept extremely clean. All equipment is labelled with the last service date.
Company 2: This company produces seasonal items such as Easter Eggs and Christmas Cake. The equipment has a control panel where lights will flash red advising staff to check oil levels and components. Staff can then report issues to the maintenance team if remedial work is required. Product demand fluctuates throughout the year.
Company 3: This equipment does not often break down and is only fixed when it is reported by staff as no longer working. Company 3 creates toys, providing a large range of product sizes and colours based on different customer requirements.
Company 4: Parts of the machine are serviced quarterly but in general, the machine is left to run its course and is then replaced when it is no longer financially viable to fix. The company produces cereal and the operating process is focused on the quantity produced and therefore uses standardised processes.
Complete the table below by listing the maintenance approach and operating process characteristic for each company. Each response should only be used once: preventative maintenance, run to breakdown maintenance, condition-based maintenance, mixed maintenance, volume, visibility, variation, variety
Which of the following will you put into box 2?
- A. condition-based maintenance
- B. run-to-breakdown maintenance
- C. mixed maintenance
- D. preventative maintenance
Correct Answer: A 🗳️
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