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Cisco 100-490 : Supporting Cisco Routing and Switching Network Devices

Exam Code: 100-490

Exam Name: Supporting Cisco Routing and Switching Network Devices

Updated: Sep 13, 2026

Q & A: 74 Questions and Answers

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Exam Topics

The content of the Cisco 100-490 test revolves around four thematic areas. These topics have different weights in the exam syllabus that are shown below as percentages. While getting ready for the test, you need to devote more time to the domains with higher weight. However, only mastering the whole exam content guarantees success in this certification test. Now let’s take a closer look at the domains covered in the Cisco 100-490 exam.

  • Fundamental Networking Knowledge – 25%

    Within this topic, the applicants need to have the expertise in utilizing the TCP/IP & OSI models as well as the associated protocols in order to understand how data flows within a network. Besides that, they should possess the relevant skills in explaining the basic functionality and core differences of hardware, such as wireless access points, router, LAN switch, router. Additionally, the candidates must be proficient in distinguishing various Layer 2 technologies (including Ethernet, Fast Ethernet, Gigabit Ethernet, Serial, and Optical); describing LAN cabling; describing the DSU/CSU function; describing the Telco termination point; describing an IPv6 & IPv4 address as well as subnet; describing the PING, FTP, and TFTP functions; describing the SSH & Telnet functions.

  • Service-Related Competence – 26%

    This section comes with the students’ skills, such as locating and utilizing a text editor (Notepad 4.2); locating and utilizing the Windows command prompt; locating, configuring, and utilizing Terminal Emulation (including Tera, Putty, and Term); configuring Ethernet port networks settings on the laptop (including default gateway, subnet mask, and IP address) as well as establishing a link with Ethernet ports with the help of Cisco equipment and relevant cable; establishing a physical link between laptop and Cisco console port; connecting, configuring, and verifying device interface operation status. Moreover, the part requires that the learners have proficiency in configuring and utilizing FTP T as well as FTP servers (including Filezilla, TFTP d32/64,); executing software upgrade/downgrade with the help of FTP, TFTP, USB Storage, tftpdnld, or xmodem; handling customizations via the IP/TCP network; executing Cisco device password recovery; defining as well as correcting frequently encountered network problems at Layers 1 & 2 (including serial/ether interface status; Ethernet layer 2 – full & half duplex, speed issues; WAN serial loopback test – 56K, T1, Telco assisted loopback).

  • Cisco Equipment & Associated Hardware – 20%

    This domain includes the individuals’ skills such as identifying the Cisco equipment. This involves the familiarity with Cisco Nexus 3000 Series, Nexus 9000 Series, Nexus 7000 Series, MDS 9000 Series, Catalyst 6500 E-Series, Catalyst 6800 Series, Catalyst 9000 Series, Catalyst 1000, 2960, 3650, 3850 Series & Meraki switches as well as Cisco ASR 1000 Series, Cisco ASR 9000 Series, Cisco 8000 Series, NCS 5500 Series, NCS 5000 Series routers, Cisco 800, 900, 1100, 4000 Series Integrated Service routers. Additionally, the examinees need to demonstrate their expertise in defining Cisco products by model number as well as logo marking (including line card, locations on chassis, adapter, or module); determining Cisco Transceiver Modules; defining and placing the Cisco product serial number (including module, line card, adapter, or locations on chassis). They should also have the ability to define and explain often encountered elements; understand hardware memory general terms & their utilization in Cisco switches & routers; define the cabling on the Cisco equipment; determine tools to install and replace hardware; define various loop-back plugs (including T1, RJ45 Ethernet, 56K).

  • Cisco IOS Software Operation – 29%

    To tackle the questions from this subject area, the test takers must be capable of describing the key functions of Cisco IOS, IOS-XE, IOS-XR, as well as NX-OS software; navigating between different operating modes; defining the device current mode; copying and pasting a configuration file from/to a switch or router; utilizing as well as interpreting the fundamental Cisco IOS Software commands; explaining the location and the procedure to change the configuration register parameter; defining a configuration file on a Cisco device; explaining the licensing procedure on different platforms; explaining Install Mode IOS-XE/ Bundle Mode.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/100-490-rstech.html

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Know about the salary of Cisco 100-490

The Average Salary of a Cisco 100-490

  • India - 4416427 INR
  • England - 45084 POUND
  • Europe - 49820 EURO
  • United State - 59,000 USD

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Career Prospects

Passing the Cisco 100-490 exam takes you closer to obtaining the Cisco Certified Technician Routing & Switching certification, which is the main validation of your in-depth expertise in the Cisco networking equipment. After earning this certificate, you can explore a wide range of employment opportunities. The certified professionals can follow the career paths of an Engineer (network, field, application & support) or a Systems Administrator. The CCT Routing & Switching certification can also open doors to higher remuneration. According to PayScale.com, the average income of a Field Engineer amounts to $64,142 per year. Holding the position of an Application & Support Engineer, you can earn an average of $71,506 per annum.

Cisco 100-490 Exam Syllabus Topics:

SectionWeightObjectives
Cisco Equipment and Related Hardware20%- Hardware Components
  • 1. Power supplies
  • 2. Cabling requirements
  • 3. Ports and interfaces
- Memory and Storage
  • 1. NVRAM functions
  • 2. RAM functions
  • 3. Flash memory usage
- Hardware Replacement
  • 1. Device installation and replacement procedures
  • 2. Field-replaceable units
- Cisco Device Identification
  • 1. Device components
  • 2. Cisco switch models
  • 3. Cisco router models
Service-related Knowledge26%- Support Tools
  • 1. Maintenance best practices
  • 2. Windows troubleshooting tools
  • 3. Diagnostic utilities
- Recovery Operations
  • 1. Factory reset procedures
  • 2. Password recovery
  • 3. Configuration recovery
- Troubleshooting
  • 1. Basic Layer 2 troubleshooting
  • 2. Connectivity issue diagnosis
  • 3. Basic Layer 1 troubleshooting
- Software Maintenance
  • 1. Software recovery procedures
  • 2. Cisco IOS upgrades
  • 3. Image management
Cisco IOS Software Operation29%- Device Access
  • 1. Terminal emulation
  • 2. Console access
  • 3. Remote access methods
- Configuration Management
  • 1. Backup configurations
  • 2. Restore configurations
  • 3. IOS XE operational modes
- Basic IOS Commands
  • 1. Verification commands
  • 2. Navigation commands
  • 3. Configuration commands
- Cisco IOS Fundamentals
  • 1. Startup and configuration files
  • 2. Cisco IOS software types
  • 3. Boot sequence process
General Networking Knowledge25%- Network Utilities
  • 1. Basic connectivity verification
  • 2. Ping and traceroute
  • 3. IP configuration tools
- Networking Fundamentals
  • 1. OSI and TCP/IP models
  • 2. Layer 1 and Layer 2 technologies
  • 3. Network addressing concepts
  • 4. Basic networking hardware
- Network Responsibilities
  • 1. Roles of routers and switches
  • 2. Network support responsibilities

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