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CompTIA 220-1202 : CompTIA A+ Certification Exam: Core 2

Exam Code: 220-1202

Exam Name: CompTIA A+ Certification Exam: Core 2

Updated: Nov 09, 2026

Q & A: 320 Questions and Answers

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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Software Troubleshooting23%- Operating system issues
  • 1. System crashes and performance issues
    • 2. Boot errors and startup problems
      • 3. Update and driver failures
        - Mobile device troubleshooting
        • 1. Connectivity and synchronization issues
          • 2. App and OS update failures
            • 3. Performance and battery problems
              - Application and security troubleshooting
              • 1. Installation and compatibility problems
                • 2. Security-related issues and fixes
                  • 3. Application crashes and errors
                    Security28%- Security fundamentals
                    • 1. Permissions and access control
                      • 2. Zero Trust concepts
                        • 3. Authentication and authorization
                          - Network and application security
                          • 1. Wireless security protocols
                            • 2. Firewalls and security appliances
                              • 3. Encryption technologies
                                - Threats and mitigation
                                • 1. Malware types and removal
                                  • 2. Data protection and disposal
                                    • 3. Social engineering prevention
                                      Operating Systems28%- Windows installation, configuration, and management
                                      • 1. Command-line tools and scripting
                                        • 2. File systems, partitions, and storage management
                                          • 3. Windows 10/11 features and settings
                                            • 4. Device drivers and system updates
                                              - macOS, Linux, and Chrome OS basics
                                              • 1. Command-line operations
                                                • 2. System configuration and maintenance
                                                  • 3. Installation and navigation
                                                    - Mobile operating systems
                                                    • 1. Android and iOS configuration
                                                      • 2. App installation and security settings
                                                        • 3. Mobile device management
                                                          Operational Procedures21%- Safety and compliance
                                                          • 1. Environmental controls
                                                            • 2. Workplace safety procedures
                                                              • 3. Privacy and regulatory compliance
                                                                - IT service management
                                                                • 1. Disaster recovery planning
                                                                  • 2. Backup and recovery processes
                                                                    • 3. Documentation and change management
                                                                      - Communication and professionalism
                                                                      • 1. Incident reporting
                                                                        • 2. Customer service techniques
                                                                          • 3. SLA management

                                                                            CompTIA A+ Certification Exam: Core 2 Sample Questions:

                                                                            Question #1

                                                                            Which of the following file types allows macOS users to uninstall software completely by placing the file in the trash?

                                                                            • A. .app
                                                                            • B. .msi
                                                                            • C. .exe
                                                                            • D. .pkg
                                                                            • E. .rpm
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: A  🗳️

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                                                                            Question #2

                                                                            A technician reviews an organization ' s incident management policy. The organization uses a third-party vendor with multiple tools to protect its assets. What service type is this?

                                                                            • A. XDR
                                                                            • B. MDR
                                                                            • C. PaaS
                                                                            • D. EDR
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: B  🗳️

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                                                                            Question #3

                                                                            After a recent mobile OS upgrade to a smartphone, a user attempts to access their corporate email, but the application does not open. A technician restarts the smartphone, but the issue persists. Which of the following is the most likely way to resolve the issue?

                                                                            • A. Installing a third-party client
                                                                            • B. Clearing the cache partition
                                                                            • C. Updating the failed software
                                                                            • D. Registering the smartphone with an MDM solution
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: C  🗳️

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                                                                            Question #4

                                                                            A user logs in daily and cannot print a report. Help desk fixes it each day, but the issue recurs. What should be done so the issue doesn't recur? (Select two)

                                                                            • A. Set the print spooler recovery to take no action
                                                                            • B. Start the print spooler service
                                                                            • C. Set the print spooler to have no dependencies
                                                                            • D. Set the print spooler to Automatic
                                                                            • E. Set the print spooler log-on to the user ' s account
                                                                            • F. Start the printer extensions and notifications service
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: B,D  🗳️

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                                                                            Question #5

                                                                            A user reports getting a BSOD (Blue Screen of Death) error on their computer at least twice a day. Which of the following should the technician use to determine the cause?

                                                                            • A. Device Manager
                                                                            • B. System Information
                                                                            • C. Performance Monitor
                                                                            • D. Event Viewer
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: D  🗳️

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