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Avaya 31860X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Core Solution Design | 25% | - Media and signaling design - Avaya IX Calling core components design - User and device provisioning model - Call routing and handling design |
| Security & Compliance | 15% | - Encryption and authentication - Security framework and policies - Regulatory compliance requirements |
| Design Principles & Requirements Analysis | 20% | - Customer requirements gathering - Network infrastructure assessment - Dial plan and numbering scheme design - Scalability and redundancy planning |
| Avaya IX Calling Overview | 10% | - Key features and benefits - Integration with other Avaya platforms - Solution architecture and components |
| Integration & Interoperability | 20% | - Interoperability with Avaya Aura - Integration with PSTN and legacy systems - Third-party application integration |
| Deployment & Troubleshooting | 10% | - Common design issues and resolution - Monitoring and performance optimization - Deployment planning and validation |
Avaya IX™ Calling Design Sample Questions:
You are reviewing a design done by another engineer, and want to be sure there are enough Touch Tone Receiver (TTR) resources.
Which component of the design uses TTR resources?
- A. SIP endpoints
- B. Analog endpoints
- C. SIP trunks
- D. H.323 endpoints
Correct Answer: B 🗳️
While working on a proposal that includes Avaya IX messaging you are comparing required features and licensing. Which Avaya IX Messaging feature requires an additional license?
- A. Additional non-Avaya PBX integrations
- B. Text to Speech (TTS)
- C. Sync with Office 365 & Google emails
- D. Single sign on (SSO)
Correct Answer: B 🗳️
When designing an Avaya Aura solution, what are two design requirements that require the installation of a G430 or G450 Gateway? (Choose two.)
- A. SIP devices
- B. TDM trunks
- C. T.38 Fax
- D. DSP resources
Correct Answer: C 🗳️
You are trying to determine how many Basic and Mainstream licenses are needed to support a proposal for Avaya IX Messaging.
Which feature requires a Mainstream license?
- A. Distribution lists
- B. Multiple Telephone User Interfaces (TUIs)
- C. Multiple greetings
- D. Full synchronization with 0365 email applications
Correct Answer: A 🗳️
One of the requirements of a proposal you are working on, is the ability to query an Active Directory database for contact Information from the customer's Avaya 96XX SIP Phones.
To support this functionality, which component must be included in your solution?
- A. System Manager
- B. Avaya Aura Devices Services
- C. A DHCP server
- D. Communication Manager
Correct Answer: A 🗳️


