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Avaya 7004-1 : Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

Exam Code: 7004-1

Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

Updated: May 28, 2026

Q & A: 66 Questions and Answers

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Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

1. Click the Exhibit button.

A customer requires that two of its employees be able to place toll calls to Australia, while all other employees are restricted to local dialing only. The customer's Communication Server 1000 is programmed with all required NCOS, FRL and Route List Index (RLI).
What is the most restrictive NCOS to assign to the two employees required to make toll call Australia given the tables, assuming that the call must complete over RLI 2 and the user must be able to use any RLI 2 entry to reach Australia?

A) NCOS 2
B) NCOS 1
C) NCOS 4
D) NCOS 5
E) NCOS 3


2. Click the Exhibit button.

You are responsible for maintaining a small Communication Server 1000 RIs. 7 x SA system. The customer decided against using Basic Automatic Route Selection (BARS) for call routing. They are now reporting that the user of extension 2001 is blocked when attempting to dial local call using the COT access code.
Based on the exhibit, what adjustments should be made to the system to allow the user of extension 2001 to dial local calls only by directly accessing the COT Route?

A) Change the Class of Service of extension 2001 to Conditionally Unrestricted (CUN), leave the TGAR setting of two (2) on the COT Route.
B) Change the TGAR of the COT Route to zero and change the Class of Service setting of extension 2001 to Conditionally Toll Denied (CTD)
C) Change the TGAR of extension 2001 to zero and leave the Class of Service setting of Toll Denied (TLD) on extension 2001.
D) Change the Class of Service of extension 2001 to Semi Restricted (SRE) and leave the TGAR setting of two (2) on the COT Route.


3. Click the Exhibit button.

You are adding ten digital telephones as required by a customer work order. The customer wants the user to see the calling or called name associated with the number dialed.
Which Customer Level feature from the list shown in the exhibit, must first be provisioned before you can enter names in at the station level?

A) Call Redirection
B) Feature Options
C) Listed Directory Number
D) Call Party Name Display


4. Click the Exhibit button.


An employee at a company is placing a call to telephone number 214-774-3299. The employee, believing this is a toll call, dials 9-1-214-774-3299. However, this call is a local call.
Access Code 1 = 9
The Central Office utilizes a 7-digital dialing plan.
Given the DMI indexes programmed into this Communication Server 1000 shown in the exhibit, which DMI would be used to modify the dialed digits to outpulse the correct digits to the Central Office?

A) DMI Table 2
B) DMI Table 3
C) DMI Table 4
D) DMI Table 1


5. You are configuring a bandwidth management zone on a Communication Server 1000 RIs. 7 x Call Server. The Call Server zones will be used for interface communications between endpoints (IP telephones and gateways).
Which is the preferred bandwidth management strategy, assuming the network has adequate bandwidth?

A) Best Quality (BQ)
B) Best Bandwidth (BB)
C) Best Effort (BE)
D) Allocated Bandwidth (AB)


Solutions:

Question # 1
Answer: D
Question # 2
Answer: B
Question # 3
Answer: D
Question # 4
Answer: A
Question # 5
Answer: A

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