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HP HP2-B119 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP pMPS Overview & Value Proposition | 25% | - Business benefits and value for customers - Introduction to HP pMPS (print Managed Print Services) - Differentiation from competing solutions |
| Customer Needs Analysis & Solution Design | 30% | - Identifying customer printing environment requirements - Designing appropriate pMPS contract models - Assessing costs, productivity and security needs |
| Sales Process & EMEA-Specific Considerations | 10% | - Proposal development and closing strategies - Partner tools and resources for sales - EMEA region market and compliance requirements |
| pMPS Contract Structure & Pricing | 20% | - Contract renewal and modification options - Contract terms, duration and billing models - Cost-per-page, base fee and additional services |
| Remote Monitoring & Service Delivery | 15% | - HP Remote Monitoring technology and functions - Implementation and onboarding process - Supplies fulfillment and proactive support |
HP Selling HP EMEA pMPS Sample Questions:
1. Who must sign an HP pMPS classic contract?
A) the customer and HP authorized representative
B) the customer and the partner only
C) the customer, the partner, and the HP Sales representative
D) the customer only (in a pMPS classic deal)
2. Is it possible to change the language of the Express Decision Portal?
A) Yes, you can select the language from within the Express Decision portal.
B) No, the tool is available in English only.
C) Yes, you can change the languages by contacting your HP Account Manager.
D) Yes, you can select different languages in the HP Smart Portal.
3. Who provides the contract number for a new deal?
A) The partner selects the number according to specified rules defined by HP.
B) The HP sales representative provides a unique number per deal.
C) The HP Deal Support Center provides the number by phone per deal.
D) The HP local delivery contact provides the number during the handover meeting.
4. Which contract duration can HP pMPS offer?
A) a contract that is fully flexible between 12 and 60 months
B) a contract that is fully flexible between 6 and 72 months
C) the customer's choice of 12, 24, 36, 48, or 60-month fixed periods
D) the customer's choice of a 3, 4, or 5 year contract, paid quarterly in advance
5. What can HP Embedded Capture do?
A) configure control panel access controls over SNMP
B) perform three levels of industry standard secure storage erase
C) provide an infrastructure to enable mobile printing
D) save to multiple destinations with one scan
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: D |


