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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Testing | 11% | - Planning and conducting usability testing - Analyzing testing results and making recommendations |
| Topic 2: Interaction Design | 14% | - Creating wireframes and prototypes - Designing effective page layouts - Defining user flows and interactions |
| Topic 3: Configuration and Customization | 10% | - Understanding declarative customization options for UX - Configuring Lightning pages and apps for optimal UX |
| Topic 4: Visual Design | 11% | - Designing responsive and mobile-friendly interfaces - Applying Salesforce Lightning Design System (SLDS) |
| Topic 5: Salesforce Lightning Design System | 13% | - Applying SLDS components and patterns - Identifying the purpose and resources of SLDS |
| Topic 6: Information Architecture | 12% | - Creating effective labeling and categorization systems - Designing site maps and navigation structures |
| Topic 7: Discovery | 13% | - Identifying customer experience objectives and goals - Analyzing existing user experiences and identifying gaps - Determining business needs and user needs |
| Topic 8: UX Fundamentals | 16% | - Identifying user interface design principles - Describing the user-centered design process - Understanding accessibility standards and guidelines |
Salesforce Certified Platform User Experience Designer Sample Questions:
Cloud Kicks has already identified its user personas and is working with a UX Designer who wants to synthesize what the company knows about its users to create a shared understanding with the rest of the organization. Which tool should the designer use?
- A. Empathy Map
- B. Prioritize Backlog
- C. Executive Summary
Correct Answer: A 🗳️
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A UX Designer is hired to help create a brand new app for the AppExchange with a humancentered approach.
Which strategy will most likely strengthen employee relationships the most?
- A. Invite employees from different departments and create a journey map together.
- B. Send an anonymous survey to collect ideas from across the whole company.
- C. Create a first draft in a design team and then share it for feedback with employees.
Correct Answer: A 🗳️
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A UX Designer has created a new form for a call center that takes special delivery information from its customers. The designer wants to ensure the call center staff finds the form easy and intuitive to use. Which kind of testing should be conducted to validate this?
- A. Usability Testing
- B. Qualitative
- C. Survey
Correct Answer: A 🗳️
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A UX Designer wants to use the Salesforce Lightning Design System (SLDS) to create consistent user interfaces across Cloud Kicks' various platforms. On which three platforms could the designer use SLDS resources?
- A. AWS, Aura, iOS
- B. Azure, Visual Studio, NET
- C. Heroku, Visualforce, Android
Correct Answer: C 🗳️
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A UX Designer has completed discovery, research analysis, and ideation. How should they prepare for the next phase?
- A. Prioritize user stories.
- B. Return to users for feedback.
- C. Create a business model canvas.
Correct Answer: A 🗳️
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