Avaya 3000.2 : ACSS Small and Medium Enterprise (SME) Communications

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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. When implementing a SIP trunk, what allows a backup ARS before waiting for a trunk timeout?

A) SIP line:Call Initiation Timeout = 0
B) ARS:Alternate Route Wait Time = 0
C) SIP line:Check OOS
D) ARS:Alternate Route

2. A client has five locations on a Small Community Network (SCN) with a centralized voicemail at the central site. The VoiceMail server is running out of resources to support all the remote auto attendants. The client wants all sites to have their own auto attendants while the central site supports user and hunt group mailboxes. How should the two site settings be configured? (Choose two.)

A) Set the remote sites as distributed servers.
B) Set the central site as a centralized server.
C) Set the central site as a distributed server.
D) Set the remote sites as backup servers.

3. Which three clients are supported for IP Office IMAP services? (Choose three.)

A) Lotus Notes
B) MS Outlook Express
C) Microsoft Office Communicator
D) Lotus Messages
E) MS Outlook

4. A customer dials 9 to access an outside line on their system. They are reporting a problem when attempting to use the call log feature on their IP Phones where the 9 is not being dialed, so these calls are failing to complete. What should be done to resolve this issue?

A) Add a Short Code to the User for secondary Dial tone.
B) This is not supported on Avaya IP phones.
C) Add an extra 9 in the telephone number field of the ARS Short Code.
D) Add a 9 to the prefix field on the line form of the outgoing trunks.

5. A customer has an IP500 with a single PRI on their system for inbound and outbound calls. They report they are losing calls intermittently during the day. Which two applications can be used to capture the problem? (Choose two.)

A) System Monitor
B) Call Status
C) System Status
D) Phone Manager
E) Manager TFTP log

Solutions: