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Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Aura Core Architecture | 20%-25% | - Core Components Overview
|
| Topic 2: Troubleshooting Avaya Aura Core Components | 25%-30% | - Support Operations
|
| Topic 3: System Monitoring and Diagnostic Tools | 20%-25% | - Troubleshooting Utilities
|
| Topic 4: Maintenance and Support Best Practices | 5%-10% | - Operational Tasks
|
| Topic 5: Voice Networking Fundamentals | 10%-15% | - Protocols and Standards
|
| Topic 6: Call Flow Analysis | 15%-20% | - Call Processing
|
Avaya Aura® Core Components Support Certified Sample Questions:
Which three statements regarding Full and Half call model processing are true? (Choose three.)
- A. Avaya Aura Session Manager (SM) always performs Full call model processing.
- B. Avaya Aura Communication Manager (CM) configured as a Feature Server performs Full call model processing.
- C. CM performs Half call model processing when it acts as a SIP user agent.
- D. Avaya Aura Session Manager (SM) always performs Half call model processing.
- E. CM performs Full call model processing when it acts as a SIP registrar.
- F. Avaya Aura Communication Manager (CM) configured as an Evolution Server performs Full call model processing.
Correct Answer: B,C,D 🗳️
Which Linux command allows you to view the installed certificates on Avaya Aura Communication Manager (CM)?
- A. start certmanager -f
- B. tlscertmanage
- C. displaycertificates
- D. show certs
- E. viewcerts
Correct Answer: B 🗳️
What are the two types of certificates that need to be installed on Communication Manager (CM) to establish a TLS connection with Session Manager?
- A. Root or Certificate Authority (CA) and SIP default certificates
- B. Root or Certificate Authority (CA) and CM Server Identity certificates
- C. Session Manager and CM inter-cluster certificates
- D. Site Root certificates and Security certificates
- E. Backup server and default certificates
Correct Answer: B 🗳️
Who is primarily responsible for completing Discipline 4 - Determining Root Cause, of the 8D Troubleshooting Methodology?
- A. Avaya Tier 1
- B. The customer
- C. Avaya Tier 2
- D. Avaya Tier 4
- E. Avaya Tier 3
Correct Answer: C 🗳️
Which three SIP requests are used to allow an AST endpoint to use features provided by an Avaya Aura Communication Manager (CM)? (Choose three.)
- A. SUBSCRIBE
- B. REGISTER
- C. NOTIFY
- D. INVITE
- E. OPTIONS
- F. CANCEL
Correct Answer: A,C,E 🗳️
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