Salesforce NP-Con-101 : Salesforce Certified Nonprofit Success Pack Consultant

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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

Question 1

A consultant has is encountering an issue when configuring Nonprofit Cloud Case Management and wants to know if it is a documented issue.
Where should the consultant look first to confirm if it is a known product issue?

A. Trailblazer Community
B. Salesforce Trust Site
C. Salesforce Help
D. AppExchange

Question 2

A nonprofit organization wants the 15th of the month listed as the Close Date for all recurring donations and has selected the 15th in the Day of the Month picklist. In reviewing Recurring Donation Opportunities it is found that some of the Opportunities have close dates at the end of the month.
Which action should the consultant take to troubleshoot this issue?

A. Check if the "Always use last day of the month" field is selected.
B. Check the Error Log.
C. Check if the Custom Installment record was modified
D. Check the Recurring Donation batch size.

Question 3

A nonprofit organization receives a lot of grants, many of which are renewals of previous grants from the same funder. The organization wants to be able to easily access the previous grant information.
What should the consultant advise to capture this in Salesforce?

A. Create a child Opportunity for the renewal grant from the original grant using the Renewal Grant Opportunity record type.
B. Create a Campaign for the funder and add all Opportunities including the original grant and any renewal grants to the Campaign.
C. Ensure that when naming the Opportunity for the renewal grant, "Renewal" is included in the name as well as the name of the funder.
D. Fill in the "Previous Grant/Gift Opportunity" lookup field on the Opportunity for the new grant and check the "Is Grant Renewal" field.

Question 4

The development director at a nonprofit needs to track grant lifecycles using NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments.
How should the consultant model payments, applications, reporting deadlines, and actions in NPSP for the grant seeking institution?
A)

B)

C)

D)

A. Option C
B. Option A
C. Option D
D. Option B

Question 5

A nonprofit organization is interested in a CRM that manages its constituents and has an integrated email marketing tool with built-in scoring and engagement tracking.
Which solution should the consultant recommend?

A. NPSP and Marketing Cloud
B. NPSP and Social Studio
C. NPSP and Community Cloud
D. NPSP and Pardot

Solutions: