100% Accurate Answers! Jun-2026 Plat-Admn-202 Actual Real Exam Questions [Q17-Q36]

100% Accurate Answers! Jun-2026 Plat-Admn-202 Actual Real Exam Questions

Best Value Available! 2026 Realistic Verified Free Plat-Admn-202 Exam Questions

NEW QUESTION # 17
Universal Containers (UC) has several large customers that sell their products through dealers. UC identifies and works with a single individual at each customer and at each dealer. Separate bills are sent to each customer and each dealer. These details need to be stored in a format that clearly displays the business entities and their appropriate representatives.
How should an app builder Implement these regalements?

• A. Create a single account record, add each rep as a contact and create a custom dealer object.
• B. Create both customer and dealer as accounts, create account teams on each account and associate the dealer records with the parent account.
• C. Create a single parent record, add each rep as a contact to the parent account and add each dealer as a child record.
• D. Create both customer and dealer as accounts, add each rep as a contact on the corresponding account and create an account hierarchy.

Answer: D

Explanation:
Reference:
Salesforce Help - Account Hierarchies

NEW QUESTION # 18
Universal Containers uses a custom picklist called Account_Region__c on the Account object. The vice president of sales has asked that the value of this field is visible on Opportunities.
How should an app builder create this solution?

• A. Cross-object formula field
• B. Lookup field
• C. Field-level security
• D. Field history tacking

Answer: A

Explanation:
A cross-object formula field is a formula field that references fields from another object. This can be used to display the value of the Account_Region__c field on Opportunities, as long as there is a relationship between the two objects. Option A, B, and C are not relevant for this requirement.

NEW QUESTION # 19
A new app builder on the Cloud Kicks team is getting familiar with relationships in the data model.
What functionality would present the app builder a comprehensive view of all relationships in one pi

• A. Schema Builder
• B. Lightning Object Creator
• C. Lightning Record Page
• D. Object Manager

Answer: A

Explanation:
Schema Builder is a tool that presents a comprehensive view of all relationships in one place. It allows app builders to see how objects are connected and create new relationships. Lightning Object Creator, Object Manager, and Lightning Record Page are not tools for viewing relationships, but for creating objects, managing fields, and customizing record pages respectively.

NEW QUESTION # 20
Cloud Kicks wants to display the number of Opportunity records associated with each Account.
Which solution should be used?

• A. Roll-up Summary field
• B. AppExchange offering
• C. Lookup field
• D. Formula field

Answer: A

Explanation:
Opportunities are in a master-detail-like relationship with Accounts (standard lookup behaves with special roll-up capabilities). Salesforce provides a standard roll-up summary feature on the Account object to count related Opportunities.
Why B (Roll-up Summary) is correct:Exact Extract:"Use a roll-up summary field to automatically display a value from related detail records on a master record. You can count related records, or calculate the sum, min, or max of a field on those records." - Salesforce Help | Roll-Up Summary FieldsOn Account, you can create a roll-up summary field to COUNT related Opportunities.
Why B (Roll-up Summary) is correct:Exact Extract:"Use a roll-up summary field to automatically display a value from related detail records on a master record. You can count related records, or calculate the sum, min, or max of a field on those records." - Salesforce Help | Roll-Up Summary FieldsOn Account, you can create a roll-up summary field to COUNT related Opportunities.
Why not A:Formula fields cannot count related records.
Why not C:AppExchange is not required; Salesforce provides native functionality.
Why not D:A lookup only links records-it does not perform aggregation.
Reference:
Salesforce Help | Roll-Up Summary Fields
Salesforce Platform App Builder Exam Guide | Data Modeling and Management

NEW QUESTION # 21
universal containers has several large customers that sell their products through dealers. Each customer and dealer have an individual rep who works directly with uc and each is billed separately. How can an app builder implement these requirements?

• A. Create a single parent record, add each rep as a contact to the parent account and add each dealer as a child record
• B. Create both customer and dealer as accounts, create account teams on each account and associate the dealer records with the parent account.
• C. Create both customer and dealer as accounts, add each rep as a contact on the corresponding account and create an account hierarchy.
• D. Create a single account record, add each rep as a contact and create a custom dealer object

Answer: B

Explanation:
Creating both customer and dealer as accounts, creating account teams on each account and associating the dealer records with the parent account would allow UC to track each customer and dealer separately, as well as their relationships and reps. Account hierarchy is not suitable for this scenario, as it is used to show the relationships among parent and child accounts within a single company

NEW QUESTION # 22
Universal Containers is adding drone delivery to service offerings, and the developer has written and tested code prior to deployment to production, and the change set is ready to go. The deployment window will occur when the developer is on vacation.
What can the app builder do to ensure a smooth deployment to production?

• A. Validate the outbound change set.
• B. Use a metadata package set.
• C. Validate the inbound change set.
• D. Remove Apex classes from Abound change set.

Answer: C

Explanation:
The app builder should validate the inbound change set to ensure a smooth deployment to production. Validating an inbound change set allows the app builder to test whether the change set can be deployed without errors in the target org. Validating an inbound change set does not affect any data or metadata in the target org.

NEW QUESTION # 23
An App Builder has been asked to integrate Salesforce with an external web service. The web service must be notified every time an Opportunity is Won. Which two can satisfy this requirement?

• A. Use a process and Apex Code
• B. Use a process and an outbound message
• C. Use a workflow rule and an outbound message
• D. Use a flow and an outbound message

Answer: A,C

Explanation:
Workflow rule and an outbound message or Process Builder and Apex Code are two ways to integrate Salesforce with an external web service. Workflow rule can define criteria and actions for triggering an outbound message, which is an XML message sent to a designated endpoint URL. Process Builder can invoke Apex Code, which is a programming language that can make callouts to external web services using HTTP requests. Flow Builder and an outbound message or Process Builder and an outbound message are not possible combinations.

NEW QUESTION # 24
The appraisal team at DreamHouse Realty wants to leverage Salesforce mobile app.
What are three things an app builder should do to optimize mobile experience?
Choose 3 answers

• A. Avoid using default field values so that the user is required to fill in all fields on the screen.
• B. Put the most important fields in the compact layout so they are easy to find.
• C. Create individual customized layouts for different phone operating systems.
• D. Use Global Actions to make it easy to perform vital functionality on mobile.
• E. Minimize the amount of formula fields and lookup fields to reduce page load time.

Answer: B,D,E

Explanation:
The app builder should do three things to optimize mobile experience:
Use Global Actions to make it easy to perform vital functionality on mobile: Global actions are actions that allow users to create records or perform tasks from anywhere in Salesforce. They are displayed in various places in Salesforce mobile app, such as action bar, action menu, or publisher. By using global actions, the app builder can make it easy for the appraisal team to perform common tasks on mobile, such as creating a new appraisal record or logging a call.
Minimize the amount of formula fields and lookup fields to reduce page load time: Formula fields and lookup fields are types of fields that can affect the performance of Salesforce mobile app. Formula fields are fields that calculate a value based on an expression or formula. Lookup fields are fields that create a relationship between two objects and allow users to select a value from a list of records. Both types of fields can increase the page load time on mobile devices, especially if they are complex or reference many other fields. By minimizing the amount of formula fields and lookup fields, the app builder can optimize the mobile experience for the appraisal team.
Put the most important fields in the compact layout so they are easy to find: Compact layouts are layouts that display a record's key information at a glance. They are used in various places in Salesforce mobile app, such as record highlights, list views, related lists, and lookup dialogs. By putting the most important fields in the compact layout, the app builder can ensure that the appraisal team can easily find the information they need on mobile devices. Option B and D are not things that an app builder should do to optimize mobile experience.

NEW QUESTION # 25
The app builder needs to change the data types of new custom fields. The app builder is not able to delete and recreate any of the fields, nor modify any apex code. Which data type change will require the app builder to perform the additional steps in order to retain existing functionalities?

• A. Changing the data type of a field used in an apex class from number to text.
• B. Changing the data type of a field used in lead conversion from number to text
• C. Changing the data type of a field used in a report from a text to an encrypted field
• D. Changing the data type of a field used as an external id from number to text.

Answer: A

Explanation:
Changing the data type of a field used in an apex class from number to text will require the app builder to perform additional steps in order to retain existing functionalities. This is because changing the data type of a field may affect the apex code that references or manipulates the field value, and may cause compilation errors or unexpected results. The app builder will need to update the apex code to handle the new data type and ensure that the logic and calculations are still correct. Option B is incorrect because changing the data type of a field used in a report from a text to an encrypted field will not require additional steps, as encrypted fields can still be used in reports with some limitations. Option C is incorrect because changing the data type of a field used as an external id from number to text will not require additional steps, as external id fields can be either number or text. Option D is incorrect because changing the data type of a field used in lead conversion from number to text will not require additional steps, as lead conversion fields can be mapped regardless of their data types.

NEW QUESTION # 26
An app builder wants to create a custom Sync button on Account that will call a Lightning Web Component that connects with an external system. This action should only be available If the custom Status field is set to Ready to Sync.
What should an app builder use to add this functionality to an Account record page?

• A. AppExchange product
• B. Dynamic action
• C. Formula field
• D. Custom link

Answer: B

Explanation:
Dynamic actions are a new feature that allow app builders to create custom buttons or actions that can call Lightning Web Components and display them conditionally based on field values or other criteria. Formula fields, AppExchange products, and custom links are not able to call Lightning Web Components.

NEW QUESTION # 27
An App Builder is loading the data into salesforce. To link the new records back to the legacy system, a field will be used to track the legacy ID on the account object. For future data loads this ID will be used when upserting records. Which field attribute should be selected? Choose 2 answers

• A. Required
• B. Unique
• C. Text (encrypted)
• D. External ID

Answer: B,D

Explanation:
The field attribute that should be selected are Unique and External ID. Unique means that the field will not allow duplicate values. External ID means that the field can be used as a foreign key for data imports and upserts. Option B is incorrect because Required means that the field must have a value and cannot be left blank, which is not necessary for this requirement. Option D is incorrect because Text (encrypted) means that the field will store sensitive data in an encrypted format, which is not necessary for this requirement.

NEW QUESTION # 28
Sales reps at Universal Containers create multiple quotes per opportunity.
What automation tool should an app builder recommend to delete rejected quotes?

• A. Validation rule
• B. Approval process
• C. Workflow rule
• D. Flow

Answer: D

Explanation:
A flow is a powerful automation tool that can perform complex logic and data manipulation. A flow can be used to delete rejected quotes by using a record-triggered flow that runs when a quote is updated, or by using a scheduled flow that runs at a specified time.

NEW QUESTION # 29
When an opportunity has a closed date that is pushed more than 30 days, manager approval is required. An approval process is in place but reps frequently forget to submit for approval to run the process.
How can an app builder ensure that these opportunities are submitted into the approval process?

• A. Submit the record for approval from an automated process.
• B. Change the entry criteria on the approval process to criteria are met and lock the record on initial submission.
• C. Use a validation rule and an email alert to the manager requesting approval.
• D. Give the manager the "API Enabled" permission to permit approval responses by email.

Answer: A

Explanation:
Sales reps are forgetting to manually submit the record for approval. The correct declarative solution is to automate the submission when conditions are met - in this case, when the Opportunity Close Date is pushed more than 30 days.
This can be achieved using Flow Builder or Process Builder (deprecated) to automatically submit the record into the existing approval process.
Why C (Submit the record for approval from an automated process) is correct:Exact Extract:"You can automatically submit a record for approval from a process or flow when specified criteria are met." - Salesforce Help | Automate Record Approval with FlowThis ensures the approval process runs automatically whenever the rule is triggered, eliminating user dependency.
Why C (Submit the record for approval from an automated process) is correct:Exact Extract:"You can automatically submit a record for approval from a process or flow when specified criteria are met." - Salesforce Help | Automate Record Approval with FlowThis ensures the approval process runs automatically whenever the rule is triggered, eliminating user dependency.
Why not A:The "API Enabled" permission allows programmatic access; it has no impact on triggering approvals.
Why not B:A validation rule and email alert only notify; they do not submit the record into the approval process.
Why not D:Changing entry criteria doesn't auto-submit; it only defines which records can enter if submitted.
Reference:
Salesforce Help | Automate Record Approval with Flow
Salesforce Platform App Builder Exam Guide | Business Logic and Process Automation

NEW QUESTION # 30
Universal Containers is expecting impacts to operations due to increased demand. The executive team will be reaching out to current customers and want to see the number of open cases for the account and parent account.
Which two tools could an app builder combine to display the number of open cases on the account page?
Choose 2 answers

• A. Approval Process
• B. Process Builder
• C. Flow
• D. Workflow

Answer: B,C

Explanation:
The two tools that an app builder could combine to display the number of open cases on the account page are Flow and Process Builder. Flow is a tool that allows the app builder to create a declarative automation that can query, manipulate, and display data from multiple objects. Process Builder is a tool that allows the app builder to create a trigger-based automation that can invoke a Flow when a record is created or updated. By using these two tools, the app builder can create a solution that can query the number of open cases for the account and parent account and display them on the account page using a screen element. Workflow is not a suitable tool, as it cannot query or display data from multiple objects. It can only perform actions such as field updates, email alerts, tasks, or outbound messages. Approval Process is not a suitable tool, as it is used to automate the approval of records based on certain criteria and predefined steps. It cannot query or display data from multiple objects.

NEW QUESTION # 31
At Universal Containers, the VP of Service has requested a visual indicator flag on each case, based on the case priority. High-priority cases should be flagged red, medium-priority should be flagged yellow, and low-priority cases should be flagged green. Which formula would accomplish this requirement? Choose 2 answers

• A. CASE(Priority, "Low", "img/samples/flag_green.gif", "Medium", "img/samples/flag_yellow.gif", "High", "img/samples/flag_red.gif", "/s.gif")
• B. IMAGE (CASE( Priority, "Low", "img/samples/flag_green.gif", "Medium", "img/samples/flag_yellow.gif", "High", "img/samples/flag_red.gif", "Priority Flag")
• C. IMAGE(IF(ISPICKVAL(Priority, "Low"), "img/samples/flag_green.gif", IF(ISPICKVAL(Priority, "Medium"), "img/samples/flag_yellow.gif", IF(ISPICKVAL(Priority, "High"), "img/samples/flag_red.gif"))), "Priority Flag")
• D. IF (ISPICKVAL(Priority, "Low"), "img/samples/flag_green.gif", IF(ISPICKVAL(Priority, "Medium"), "img/samples/flag_yellow.gif", IF(ISPICKVAL(Priority,"High"), "img/samples/flag_red.gif", "/s.gif")))

Answer: A,B

Explanation:
The formula for creating a visual indicator flag on each case based on the case priority should use the IMAGE and CASE functions. The IMAGE function returns an image for a given URL, and the CASE function evaluates an expression and returns a value based on that expression. Option A and D use these functions correctly, while option B and C do not.

NEW QUESTION # 32
The sales Operations team at AWS Computing deletes accounts for a variety of a reasons. The sales ops director is worried that the Sales team may delete accounts that sales reps are actively selling into.
Now should the app builder keep accounts with open opportunities from being deleted?

• A. Create an Apex Trigger on the Account object
• B. Remove the Delete permission from the Sales Rep profile.
• C. Remove the delete button on the account layout
• D. Create a validation rule on the Account object.

Answer: D

Explanation:
Create a validation rule on the Account object is how the app builder can keep accounts with open opportunities from being deleted. According to the Salesforce documentation, "Validation rules verify that data entered by users in records meet the standards you specify before they can save it." A validation rule can check if an account has any open opportunities and display an error message if someone tries to delete it. Create an Apex trigger on the Account object, remove the delete button on the account layout, and remove the Delete permission from the Sales Rep profile are not valid or sufficient solutions for this requirement.

NEW QUESTION # 33
At Ursa Major Solar, there is a single Lightning record page for the Celestial Bodies custom object; however, there is a Lightning component the app builder wants to restrict to mobile app users.
Which feature on the Lightning app builder should be utilized?

• A. Highlights panel
• B. Component visibility filter
• C. Related list quick links
• D. Chatter feed

Answer: B

Explanation:
Component visibility filter is the feature on the Lightning app builder that should be utilized to restrict a Lightning component to mobile app users. According to the Salesforce documentation, "Use component visibility filters to show or hide components on a record page based on field values or user profile." Chatter feed, highlights panel, and related list quick links are not features for controlling component visibility, but standard components that can be added to a record page.

NEW QUESTION # 34
DreamHouse Realty wants to import its property records from an external system into Salesforce. The app builder will use an external ID field to house the property ID from the external system.
Which two field types are allowed as an external ID?

• A. Phone field
• B. Test field
• C. Number field
• D. URL field

Answer: B,C

Explanation:
Reference:
Salesforce Help - External ID Fields

NEW QUESTION # 35
At Universal containers, all US Sales reps should be able to view the US Team dashboard, however, only the US sales directors should be able to see the data in the component and view its source report. How can an app builder ensure the proper access is granted?

• A. Make the dashboard dynamic and give US Sales Reps the view my teams dashboard permission
• B. Share the dashboard folder with roles and subordinates of the US Sales Director and share the report folder with the role of US Sales Director
• C. Make the US Sales Director the running user and share the dashboard folder with the role US Sales Rep
• D. Share the dashboard with the public group US Sales Reps and share the dashboard source reports folder with the US Sales Director profile

Answer: B

Explanation:
Sharing the dashboard folder with roles and subordinates of the US Sales Director and sharing the report folder with the role of US Sales Director will ensure that only the US sales directors can see the data in the component and view its source report, while all US sales reps can view the US Team dashboard. Making the US Sales Director the running user will show only his or her data in the component, not the whole team's data. Making the dashboard dynamic will show different data depending on who is viewing it, not based on their role. Sharing the dashboard with the public group US Sales Reps and sharing the dashboard source reports folder with the US Sales Director profile will not prevent other profiles from accessing the reports if they have access to the report folder.

NEW QUESTION # 36
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