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For more info read reference:

Microsoft learning site

The Microsoft MB-230 validation is an associate-level exam, which aims at equipping the candidates with the knowledge and skills required to implement omnichannel solutions for the purposes of reliability, quality, efficiency, service, and customer satisfaction. It is an ideal exam for candidates who have a passion for the implementation and design of service management reports and visualizations.

What is the duration, language, and format of MB-230: Microsoft Dynamics 365 Customer Service Exam

• Length of Examination: 45 mins
• Type of Questions: This test format is multiple choice.
• Passing Score 700 / 1000
• language: English
• Number of Questions: 40 - 60 (Since Microsoft does not publish this information, the number of exam questions may change without notice.)

Reference: https://www.microsoft.com/en-us/learning/exam-mb-230.aspx

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