Salesforce Certified Platform User Experience Designer - Plat-UX-101

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Salesforce Plat-UX-101 Exam Syllabus Topics:

Salesforce Certified Platform User Experience Designer Sample Questions:

1. A UX Designer has recently released a feature on experience Cloud and wants to know if the feature was successful and track usability over time.
Which research methodology should be used?

A) Quantitative
B) Qualitative
C) Qualification
D) Quantizing

2. Cloud Kicks (CK) is planning its Einstein Bot implementation and has identified common issues the bot canresolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction.
Which additional element(s) would be essential?

A) User interface planning
B) Onboarding planning
C) Voice and tone planning
D) Training and support planning

3. What is a benefit of inclusive design?

A) Tailoring a solution to one type of user
B) Creating a lowest-common-denominator design
C) Reducing friction for users in achieving their goals

4. Cloud Kicks wants its Salesforce app to represent company branding and comply with Web Content Accessibility Guidelines (WCAG) 2.1.
What should they consider about themes and branding?

A) Salesforce automatically updates the selected brand color to make it accessible; this should overridden to select the colors manually.
B) The color palette is auto-generated based on the brand color to be WCAG compliant.
C) There is a default WCAG complaint Salesforce color theme; only brand color can be updated.

5. Cloud Kicks is making inclusive design a priority for its communities and customers.
What are the three inclusive design action-oriented principles?

A) Recognize diversity. Learn from experts. Focus on one person.
B) Recognize exclusion. Learn from diversity. Solve for one, extend to many.
C) Recognize imperfection. Learn from diversity. One size fits one.

Solutions: