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Salesforce Certified Slack Administrator Sample Questions:
1. Your team is planning to upgrade from the Pro plan to the Business+ plan.
The implementation team is drafting a vision for Slack to match the new season of working in Slack inspired by the upgrade.
As an admin, you're most concerned with how this statement can support end users.
What is the strongest benefit a vision statement provides for end users?
A) A user will know about newly released features.
B) A user will understand the purpose of using Slack for their work in a new shared way.
C) A user will learn several Slack channels they should join.
D) A user will be able to describe their permissions compared to admin permissions.
2. The Slack implementation team at Large Inc is confirming all of the settings on their new Enterprise Grid organization and wants to make sure that they have appropriately involved the Security team in any critical security decisions.
Which TWO of the following settings are most critical to discuss with their Security team? (Choose two.)
A) Who is allowed to add custom emoji
B) Whether to enable admin-approved apps
C) Who can invite new members
D) Who can create and archive channels
3. You're an Org Admin for a global organization operating in multiple time zones. In your org-wide #help-slack channel, members report they are receiving notifications outside of their working hours from other members operating in different time zones. In addition to recommending Do Not Disturb (DND) preferences, how can you help promote a digital HQ at your organization and ensure that members are receiving notifications only during working hours?
(Select the best answer.)
A) Enable members to view a recipient's local time within their profile before sending a message.
B) Enable members to set their profile status to Away whenever they are not online.
C) Enable members to set reminders for themselves to send the message during shared working hours.
D) Enable members to use the Scheduled Send feature so that messages can be sent during shared working hours.
4. Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces but are allowed to join other workspaces if they want to.
What is the main benefit of this Grid design?
A) Members experience less context switching when they are given the chance to access several workspaces.
B) Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.
C) There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.
D) Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org-wide policy and process decisions.
5. You're an Org Admin working on your Slack Enterprise Grid design. You expect a high volume of new workspace requests, and all requests will require admin review.
What should you do to manage this process?
(Select the best answer.)
A) Turn off the workspace request process, and create a private channel. Only add members who you want to request new workspaces.
B) Allow all users to request new workspaces, and route the requests into an admin channel where admins can action the requests as a team.
C) Allow all users to request new workspaces, and manually route requests to the correct admin via direct message (DM).
D) Turn off the workspace request process, and require users to direct message (DM) their workspace admin.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B,C | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: B |


