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Oracle 1Z1-456 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Opportunity Management | - Sales Methods and Opportunity Configuration
|
| Core CRM Configuration | - Sales Foundation Concepts
|
| Territory Management | - Territory Setup and Maintenance
|
| Forecasting | - Forecasting Configuration and Execution
|
Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:
Your company has purchased and implemented Fusion Sales. During Beta testing, your company received feedback that a button in the sales catalog is unclear and confusing. You have been assigned to re-label the text in every button instance.
Identify the two steps that you will take to accomplish this task.
- A. Set the visibility level to Site.
- B. Navigate to the Setup and Maintenance Overview page > Manage Product Group Lookups page Add a new button label value by using Add item Label Values.
- C. Navigate to the Product Group Administration page and use Usage Functions to override the button label.
- D. Navigate to the Product Group Administration > Display Options tab to Specify the product group to be updated.
- E. Access the Oracle Composer by navigating to a page that displays the button. Select Administration > Customize from Fusion's global area.
Correct Answer: B,D 🗳️
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Identify two activities that the Refresh Forecast process performs during a sales forecast.
- A. keeps future unfrozen forecast synchronized with the current opportunity data
- B. ensures that the forecasting schedule is generated and has the correct due date
- C. updates the latest changes to the territory hierarchy
- D. verifies that the opportunities are present with revenue line Items, and notifies the user if the revenue line items are missing
- E. keeps the forecast items that no longer meet forecast criteria
Correct Answer: A,B 🗳️
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While configuring the Oracle Fusion CRM application, you have been asked to include legacy data within trading community. Which lookup in used to complete this task?
- A. Any lookup type can be used for this task.
- B. Common lookup
- C. Set-enabled lookup
- D. Standard lookup
- E. Lookups are not appropriate for this task.
Correct Answer: B 🗳️
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The territory administrator has defined a territory in the following manner:
1.Account Type = Named
2.Customer size = Medium
3.Geography = US West
Identify the valid entity based on the preceding territory definition.
- A. Any customer who is named, or whose customer size is medium, or is in the US West zone
- B. Any customer who is a Named Account of a medium size organization in the US West zone
- C. Any customer with a medium size organization in the US West zone
- D. Any prospect who is named, or whose customer size Is medium, or is in the US West zone
- E. Any customer who is defined as a Named Account in Fusion Customer Center.
Correct Answer: B 🗳️
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A sales manager has create a lead and assigned the lead to sales resources. The manager wants to allow resources to view and update the data on the lead, excluding lead owner-and team membership-related details.
Identify the privilege option to restrict the resource from updating the lead owner and team membership details.
- A. resource with Edit access
- B. resource with Admin access
- C. resource with Full access
- D. resource with Append access
- E. resource with Read-Only access
Correct Answer: A 🗳️
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