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Oracle 1Z1-456 Exam Syllabus Topics:

Section	Objectives
Topic 1: Oracle Fusion CRM Fundamentals	- Navigation and user interface 1. Sales dashboard and workspace navigation 2. Personalization and user preferences - CRM concepts and Oracle Fusion CRM overview 1. Customer relationship management principles 2. Fusion CRM architecture overview
Topic 2: Application Administration and Setup	- System configuration 1. Sales application setup 2. Business process configuration - Security and roles 1. User roles and permissions 2. Access control configuration
Topic 3: Sales Process Management	- Opportunity management 1. Opportunity lifecycle and stages 2. Forecasting and pipeline management - Lead management 1. Lead creation and qualification 2. Lead conversion processes
Topic 4: Sales Forecasting and Reporting	- Forecasting methods 1. Pipeline forecasting 2. Quota and target management - Reports and analytics 1. Performance dashboards 2. Standard sales reports
Topic 5: Accounts and Contacts Management	- Customer data management 1. Account creation and hierarchy 2. Contact relationship management - Data quality and duplication management 1. Data enrichment and validation 2. Duplicate prevention strategies

Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

Question #1

Identify three lookup types that are required to manage Oracle Fusion Sales Lead Management?

A. Manage Time frames
B. Manage Resource Groups
C. Manage Lead Status
D. Manage Resources
E. Manage Ranks

Reveal Solution Discussion 0

Correct Answer: A,C,E 🗳️