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WGU Operations-Management : WGU Operations Management (C215, VDC2)

Exam Code: Operations-Management

Exam Name: WGU Operations Management (C215, VDC2)

Updated: Sep 19, 2026

Q & A: 72 Questions and Answers

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WGU Operations-Management Exam Syllabus Topics:

SectionObjectives
Supply Chain and Inventory Management- Inventory Models and Control Systems
- Just-in-Time (JIT) and Lean Operations
- Supply Chain Design and Logistics
Project and Operations Scheduling- Project Management Basics
- Scheduling Techniques
Quality Management- Six Sigma and Continuous Improvement
- Total Quality Management (TQM)
Forecasting and Planning- Aggregate Planning
- Demand Forecasting Methods
Process Design and Analysis- Capacity Planning and Bottlenecks
- Process Mapping and Flow
Operations Management Foundations- Operations Strategy and Competitiveness
- Introduction to Operations and Productivity

WGU Operations Management (C215, VDC2) Sample Questions:

Question #1

Which term means to schedule a job that starts immediately, regardless of the due date?

  • A. Forward scheduling
  • B. Finite loading
  • C. Backward scheduling
  • D. Infinite loading
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

The annual cost of goods sold for a company is $8,400,000 and the average inventory is $1,200,000.
What is the number of weeks of supply?

  • A. 8
  • B. 6
  • C. 5
  • D. 9
  • E. 7
Reveal Solution  Discussion  0

Correct Answer: E  🗳️

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Question #3

Which total quality management (TQM) process consists of 13 published standards and guidelines?

  • A. ISO 1400
  • B. ISO 9001
  • C. ISO 9002
  • D. ISO 9000
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #4

Which group of keywords or phrases describes the critical role that marketing plays in the total quality management (TQM) process?

  • A. Baseline for managing quality process; investment in preventative costs; budgeting
  • B. Review and recommend product changes; satisfy customer needs; open communication
  • C. Enhance competition; understand consumer preferences; maintain communication with operations
  • D. Reward employees; motivate staff performance; manage operations planned changes
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #5

How does the status of overall customer satisfaction support supply chain objectives?

  • A. It measures capacity utilization.
  • B. It measures efficiency.
  • C. It measures space requirements.
  • D. It measures compliance.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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