Feel the atmosphere of the actual test before you sit it. The Nortel CallPilot RIS.5.0 Engineering Soft Test Engine at TestBraindump: 59 practice questions for the 920-181 exam.
Nortel 920-181 Exam Overview:
| Certification Vendor: | Nortel (acquired by Avaya) |
|---|---|
| Exam Name: | CallPilot RIS.5.0 Engineering |
| Exam Number: | 920-181 |
| Exam Price: | $150–$200 USD |
| Certificate Validity Period: | Retired / No longer valid |
| Real Exam Qty: | 59–72 |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Related Certifications: | 920-183 CallPilot RIS.5.0 System Administrator 920-182 CallPilot RIS.5.0 Maintenance |
| Exam Format: | Scenario-Based, Multiple Choice |
| Passing Score: | 70% |
| Recommended Training: | Avaya CallPilot Implementation Training |
| Exam Registration: | Exam Registration (Historical) |
| Sample Questions: | ![]() |
| Exam Way: | Proctored at authorized test centers (formerly Prometric / Pearson VUE) |
| Pre Condition: | Basic knowledge of Nortel/Avaya telephony and IP networking; prior experience with CallPilot or CS1000 recommended |
| Official Syllabus URL: | https://en.wikipedia.org/wiki/Nortel_certifications |
Nortel 920-181 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance and Troubleshooting | 20% | - Common fault isolation and resolution - System monitoring and diagnostics - Software updates and upgrades - Backup and restore procedures |
| Topic 2: Security and Management | 10% | - Access control and user authentication - Performance optimization - System security policies |
| Topic 3: CallPilot RIS.5.0 Overview and Architecture | 20% | - Software architecture and operating system - Integration with Communication Server 1000 - System components and hardware platforms |
| Topic 4: Configuration and Provisioning | 25% | - Messaging services configuration - User and mailbox setup - System parameters and network settings - Integration with PBX and telephony interfaces |
| Topic 5: Installation and Commissioning | 25% | - Software installation and configuration - Hardware installation and cabling - Keycode licensing and activation - Pre-installation requirements and planning |
Nortel CallPilot RIS.5.0 Engineering Exam FAQ — Realize Your Shortcomings
Through the vendor's official registration channels:
The Nortel CallPilot RIS.5.0 Engineering is delivered Proctored at authorized test centers (formerly Prometric / Pearson VUE) — pick the arrangement that suits you when booking.
The Nortel CallPilot RIS.5.0 Engineering is Nortel's certification exam for Nortel Networks Certified Support Specialist (NCSS), at the Specialist / Intermediate level. Office workers without time for classes prepare best in spare time with focused material. Related credentials include 920-182 CallPilot RIS.5.0 Maintenance, 920-183 CallPilot RIS.5.0 System Administrator.
Yes:
After any course, sharpen test ability with the 59 practice questions for the Nortel CallPilot RIS.5.0 Engineering — every answer expert-verified.
$150–$200 USD per attempt, 70% to pass. Retakes cost the full fee — realize your shortcomings early with the 59 practice questions for the 920-181 exam at TestBraindump.
Basic knowledge of Nortel/Avaya telephony and IP networking; prior experience with CallPilot or CS1000 recommended Eligibility rules change over time, so verify the current requirements on the official page (official 920-181 exam page) before registering.
Upon successful payment, our system emails the Nortel CallPilot RIS.5.0 Engineering test braindump automatically within about a minute, with 24/7 customer assisting if nothing arrives within 2 hours. If you fail the corresponding 920-181 exam within 60 days of purchase, we full refund you: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.
90 minutes for 59–72 questions. The TestBraindump Soft Test Engine lets you set test time and check accuracy — like the actual test, on any electronic equipment.
The Nortel CallPilot RIS.5.0 Engineering blueprint spans 5 domains — including Maintenance and Troubleshooting (20%), Security and Management (10%), Installation and Commissioning (25%). Daily checks keep our material aligned; the complete outline above lists every subtopic.
Yes — download the free demo of the Nortel CallPilot RIS.5.0 Engineering test braindump before you buy. Purchases include one-year free updating service — 365 days by email; renew afterward at 50% off.


