Passing HCSP-Presales-Service(AICC) V1.0 actual test, valid H21-287_V1.0 test braindump

Huawei HCSP-Presales-Service(AICC) V1.0 - H21-287_V1.0

Exam Code: H21-287_V1.0

Exam Name: HCSP-Presales-Service(AICC) V1.0

Updated: Aug 28, 2026

Q & A: 132 Questions and Answers

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Huawei H21-287_V1.0 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Presales Capability and Case Analysis25%- Competitive analysis and differentiation
- Typical project cases and best practices
- Solution proposal and quotation preparation
- Common questions and solutions
Topic 2: AICC Solution Design25%- Requirement analysis and solution planning
- Security and compliance considerations
- Capacity planning and network design
- High availability and disaster recovery design
Topic 3: AICC Product Knowledge30%- ICD (Intelligent Call Distributor) principles and functions
- CTI, IVR, recording and other core modules
- UAP (Unified Agent Platform) features and specifications
- Integration with third-party systems (CRM, billing, etc.)
Topic 4: AICC Solution Overview20%- Typical application scenarios and value
- Basic concepts and positioning of AICC
- Architecture and components of AICC solution

Huawei HCSP-Presales-Service(AICC) V1.0 Sample Questions:

Question 1

When designing an AICC solution for a financial institution that must adhere to PCI DSS compliance for payment processing, what is the most secure method to handle Dual-Tone Multi-Frequency (DTMF) tones entered during an IVR payment sequence?

A. Route the call to a dedicated, isolated IVR platform that is entirely outside the AICC environment.
B. Record the entire call including DTMF tones and encrypt the recording at rest.
C. Implement DTMF masking at the media server level, preventing tones from being stored in call recordings or logs.
D. Use a pause-and-resume recording method to momentarily stop recording during payment entry.


Question 2

What is the purpose of a "dial plan" in a VoIP system within AICC?

A. To schedule outbound call campaigns.
B. To define the rules for how phone numbers are dialed and routed.
C. To plan the installation of phone lines.
D. To design the IVR menu structure.


Question 3

In a Huawei AICC solution, the CTI (Computer Telephony Integration) server is responsible for the text-to- speech (TTS) conversion played in the IVR.

A. True
B. False


Question 4

What is the purpose of a "keepalive" mechanism in the SIP protocol between the AICC system and a SIP trunk provider?

A. To maintain NAT traversal and detect connection failure quickly.
B. To transfer call control signals.
C. To synchronize the clocks between the two systems.
D. To ensure the audio quality remains high.


Question 5

What is a key technical advantage of using VoiceXML (VXML) for IVR application development in AICC compared to a proprietary scripting language?

A. VXML integrates directly with SIP trunks without a media server.
B. VXML is inherently more secure than any other protocol.
C. VXML requires less processing power, leading to higher port density.
D. VXML allows for portability across different VXML-compliant platforms, reducing vendor lock-in.


Solutions:

Question 1
Answer: C
Question 2
Answer: B
Question 3
Answer: B
Question 4
Answer: A
Question 5
Answer: D

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