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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose network environment includes Microsoft Lync Server 2013 servers. All of the company servers are located in the company datacenter. All users have Lync
2013 installed on their local computers. You deploy a virtual desktop infrastructure (VDI) environment to a pilot group of users. You install the Lync VDI plug-in and plug Lync compatible devices to the users' computers. Users report that Lync 2013 fails intermittently when pairing with the Lync VDI plug-in. You need to ensure reliable access to Lync 2013 for this pilot group of users. What should you do?

A) Configure the remote desktop client settings so that audio plays on the local computer and remote recording is disabled.
B) Set EnableMediaRedirection to $FALSE for all VDI users.
C) Run Windows 7 Service Pack 1 or higher on the local computers.
D) Uninstall Lync 2013 from the local users' computers.

2. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard deployed with an Edge Server that is connected to the Internet. Some users have Lync Mobile installed on their mobile devices.When the users attempt to sign in to Lync from their mobile devices on a carrier network, they receive the following error message: "Cannot connect to the server. It might be unavailable. Also please check your network connection, sign-in address, and server addresses." You need to ensure that users are able to sign in to Lync from their mobile devices on a carrier network. What should you do?

A) Add a LyncDiscoverlnternal DNS entry that points to the Lync Edge Server.
B) Add a LyncDiscover DNS entry that points to the Lync Front End Pool Server by using a reverse proxy.
C) Add a LyncDiscoverlnternal DNS entry that points to the Lync Front End Pool Server by using a reverse proxy.
D) Add a LyncDiscover DNS entry that points to the Lync Edge Server.

3. Your network environment includes Microsoft Lync Server 2013. You configure a Session Initiation Protocol (SIP) trunk to point to a Lync Mediation Server from an internet service provider (ISP). Media bypass is disabled. You attempt to forward calls to a mobile phone and receive the following message: "Cannot complete the transfer." You need to be able to forward calls to mobile phones. Which cmdlet should you use?

A) Set-CsTrunkConfiguration -EnableSessionTimer $True
B) Set-CsTrunkConfiguration -EnableReferSupport $False
C) Set-CsTrunkConfiguration -RTCPActiveCalls $True
D) Set-CsTrunkConfiguration -EnableBypass $True

4. You support a customer whose network environment includes a Microsoft Lync Server 2013 Enterprise Pool configured with Enterprise Voice and dial-in conferencing. All servers run Windows Server 2012, and all client computers run Windows 7 64-bit. All users dial in to conferences. Users report that dial-in conferencing settings are not consistent between sites, and that this is affecting their
conferencing experience. You need to ensure that dial-in conferencing settings are consistent between all Lync sites. What should you do?

A) Run the Move-CsConference Directory cmdlet.
B) Run the Remove-CSDialInConferencingConfiguration cmdlet against the global dial-in conferencing settings.
C) Modify the global settings, and then run the Remove- CSDialInConferencingConfiguration cmdlet against each site.
D) Run the Remove-CsConferenceDirectory cmdlet.

5. DRAG DROP
You support a customer whose network environment includes Microsoft Lync Server 2013. Your environment is connected to a third-party network that is supported as a peer IP Private Branch Exchange (PBX) by using direct Session Initiation Protocol (SIP). Both environments are configured properly, and call routing is functional within the two domains.
Media Bypass is configured. Protocols used to specify quality of service (QoS) feedback, synchronization between media streams, and Secure Real-time Transport Protocol (SRTP) are not supported. Users report that they experience poor audio quality when calling public switched telephone network (PSTN) numbers. You need to improve call quality when calling PSTN numbers. Which PowerShell cmdlet should you use with each parameter? (To answer, drag the appropriate cmdlet to the correct parameter or parameters. Each cmdlet may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

Solutions: