Passing Microsoft Dynamics 365 Marketing Functional Consultant actual test, valid MB-220 test braindump

Microsoft Dynamics 365 Marketing Functional Consultant - MB-220

Exam Code: MB-220

Exam Name: Microsoft Dynamics 365 Marketing Functional Consultant

Updated: Jun 14, 2026

Q & A: 250 Questions and Answers

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Microsoft MB-220 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Manage segments and lists: This section is about organizing specific audiences to run efficient marketing campaigns.
Topic 2
  • Manage customer journeys: This section focuses on administering communication with customers to improve engagement and meaningful insights.
Topic 3
  • Manage events and webinars: This section is about planning, supporting, and executing online or physical webinars to achieve marketing goals.
Topic 4
  • Configure marketing applications: This section covers configuring marketing tools within Dynamics 365 setup and optimizing their functionality.
Topic 5
  • Manage leads, contacts, and accounts: After attaining leads, this section addresses building strong relations with clients through data related to lead generation, management of contacts, and organization of accounts.
Topic 6
  • Configure Dynamics 365 Customer Voice: The section covers configuring the Dynamics 365 environment for Customer Voice that allows collecting their feedback and valuable insights.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-220.aspx

The Microsoft MB-220: Microsoft Dynamics 365 Marketing exam measures the ability of the practitioners to fulfill the technical tasks, such as customizing marketing applications; handling segments & lists; developing and handling marketing forms & pages; handling contacts, leads, and accounts; creating and handling marketing emails; handling customer journeys; managing webinars & events; customizing Dynamics 365 Customer Voice. Acing this test along with Microsoft PL-200: Microsoft Power Platform Functional Consultant leads to the Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate certification.

Exam MB-220: Microsoft Dynamics 365 Marketing

Candidates for this exam are Dynamics 365 Marketing Functional Consultants. Candidates are responsible for implementing solutions that attract and convert leads, build brand awareness, standardize omnichannel messaging, and deliver marketing insights.

Candidates are responsible for configuring and expanding the core marketing application to include email marketing, setup, interactive customer journeys, leads nurturing with personalized experiences, LinkedIn integration, Events, surveys, Landing Pages, segmentation and scoring, and maintaining General Data Protection Regulation (GDPR) compliance.

Candidates should have some knowledge of marketing principles and the Marketing application's role in relationship to the Dynamics 365 suite of applications, including integration with Dynamics 365 and Microsoft 365 applications. Candidates should understand industry terminology, priorities, common initiatives, standards, methodologies, and best practices.

Part of the requirements for: Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate

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