Salesforce Public Sector Solutions Accredited Professional - AP-222

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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A government agency wants to provide the ability for an external customer to apply for a grant.
They require data about the applicant, their financial status, project plans, and other details, which must match the structure of their paper form to comply with the Paper Reduction Act. The expectation is that there will be a lot of interest in this grant, and a high volume of applications will occur. It is also required to have pixel-perfect branding of the application within its authenticated website. What tool(s) would be required to provide an application form-like experience to enter this data?

A) Application Form, Lightning Web Components, Communities, and Applications
B) OmniChannel, Flows, Apex, and DataLoader
C) OmniScripts, DataRaptors, Integration Procedures, and FlexCards
D) Scripts, Einstein AI, Assessments, and Grants

2. A user called in for a status update on their application. In reviewing the application, the caseworker has come to find out that the application was incorrectly prioritized. The case worker's supervisor advised the case worker to check the decision log to see exactly why the application was prioritized the way it was. However, the caseworker cannot see the component even though the Administrator has confirmed it is on the page layout. What should the Administrator check for next?

A) Verify that the case worker has OmniStudio User permission.
B) Verify that the case worker has OmniStudio Admin permission.
C) Verify that the case worker has the Decision Explainer Permission set.
D) Verify that the case worker has the Rules Engine Runtime permission.

3. A company discovered that Salesforce already has a pre- built DataPack, that comes with industry-standard procedures; the system administrator wants to move and deploy the DataPack, to achieve this. Which tool can be used to deploy the DataPack Lightning Web Component?

A) Change Sets
B) ANT Migration Tool
C) VSCode
D) VSCode and Salesforce DX

4. Bohavhan has implemented Public Sector Solutions to manage constituent applications for permits and licenses. However, they have noticed their call center is receiving a large number of phone calls asking similar questions about the new permit and license application processes.
Bohavhan is looking for advice on providing up- to- date information about permit and license processes to constituents so their call center inbound call numbers can be reduced. Which solution would allow constituents to find answers to their questions before beginning the application process while reducing implementation and maintenance costs?

A) Implement Salesforce Knowledge, and publish articles to an unauthenticated Experience site page for constituents.
B) Implement Salesforce Knowledge, and publish articles to the Bohavhan public website via Lightning Out.
C) Implement Salesforce Knowledge, and publish articles to the Bohavhan public website CMS via outbound API calls.
D) Implement Salesforce Knowledge, and publish articles to an authenticated Experience site page for constituents.

5. Department of Disaster Assistance has started implementing a "Grants Management" project using public sector solutions tools. As part of the business process, the department staff has to send an agreement to the Grant Seeker on the funding amount and related conditions. The turnaround time from both parties in exchanging the documents with signatures takes longer than expected. What is the best way to solve the problem using the available toolset with minimum/less coding?

A) Set up the DocuSign integration electronic Signature and use Omniscript GenericDocuSign/sendEsignature to send the document to related parties
B) Set up the DocuSign integration electronic Signature and use Omniscript GenericDocuSign/ObtainEsignature to send the document to related parties
C) Install and Configure the DocuSign managed package for Salesforce and send the document envelope from the flow using apex action
D) Install and Configure the DocuSign managed package for Salesforce and send the document envelope from the flow using standard DocuSign actions

Solutions: