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The Salesforce Nonprofit Cloud Consultant program is intended for consultants who have experience in implementing Salesforce Nonprofit Cloud solutions in a customer-oriented role. The target audience has a proven track record in installing and configuring the Salesforce nonprofit cloud. The Salesforce nonprofit cloud consultant must have the ability to design and implement nonprofit cloud solutions that meet customers ‘business requirements, are manageable and scalable, and contribute to customers' long-term success.
Reference: https://trailheadacademy.salesforce.com/certificate/exam-nonprofit-cld-consultant-npc---NP-Con-102
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Read the Nonprofit Cloud Consultant Certification Exam Requirements below
A nonprofit Salesforce Cloud consultant designs and implements solutions that help customers business processes and requirements using Salesforce applications. The candidate must have experience in designing solutions that use nonprofit cloud functionality and can guide the implementation of these solutions within a client organization. The candidates also have experience collaborating with nonprofits and experience in Salesforce applications, including knowledge to implement multiple applications in common customer scenarios. Salesforce nonprofit cloud consultants are interested in demonstrating their experience as consultants in the implementation of cloud computing with a specialization in nonprofit organizations. The Salesforce Certified Consultant has 2 to 5 years of experience as a senior business analyst and has developed the skills described below:
- Practical knowledge of Salesforce product lines.
- Increase customer trust.
- Knowledge of the software development life cycle.
- Implement change management practices to ensure the long-term success of the solution.
- Solve and solve problems
- Create scalable and manageable solutions
- Constantly achieve effective business results
- Experience in the non-profit domain
- Good knowledge of data and database management concepts.
- Anticipate and mitigate risks
- Meet and manage customer expectations.
- How Salesforce solutions interact with the nonprofit success package Proven ability to:
- Manage the delivery of solutions and all the problems that arise
- Experience in managing implementation projects.
- Good knowledge of Internet technologies and cloud computing.
- Prioritize and intensify customer problems
- Design and implement successful solutions
- Train the customer in new business processes in the solution.
- Strong analytical and problem solving skills.
Salesforce Administrator credential is perquisites for Nonprofit Cloud Consultant exam.
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Read the Nonprofit Cloud Consultant Certification Exam formate below
- Length of Examination: 90 minutes
- Language: English
- Passing score: 63%
- Format: Multiple choices, multiple answers
- Number of Questions: 60
For more information visit:
Nonprofit Cloud Consultant Exam Reference
Salesforce Nonprofit-Cloud-Consultant日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Program Management | - Program and service delivery tracking - Program lifecycle management |
| Topic 2: Fundraising and Donations | - Campaign and fundraising tracking - Donation management and gift processing |
| Topic 3: Constituent Management | - Constituent engagement and segmentation - Account and contact data model for nonprofit organizations |
| Topic 4: Reporting and Insights | - Reports and dashboards for nonprofit KPIs - Outcome measurement and analytics |
| Topic 5: Data Management and Security | - Data model design and governance - Security, access, and compliance |
| Topic 6: Case and Service Management | - Case management for client services - Service delivery workflows |
Salesforce Certified Nonprofit Cloud Consultant Exam (Nonprofit-Cloud-Consultant日本語版) Sample Questions:
ある非営利団体は、複数のチームや部門に影響を及ぼす大幅な技術転換を望んでいます。
コンサルタントが非営利団体と話し合うべき最初の 2 つのステップはどれですか? (2 つ選択してください)
- A. 強力な指導連合を形成します。
- B. 最終的なテクノロジ実装手順を要約します。
- C. 部門の要件を満たす機能を展開します。
- D. 緊急感を確立します。
Correct Answer: A,D 🗳️
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ある非営利団体は、プログラムを通じて多くの家族を支援しており、各家族を世帯として追跡したいと考えています。この団体は、複合家族や、一部の子供が複数の世帯で時間を分けて過ごしている分別家族など、多様な家族形態を支援しています。これらの異なる家族形態をどのように追跡すべきでしょうか？
- A. 各家族にアカウントを作成し、各家族メンバーに連絡先を作成します。家族メンバー間の関係レコードを作成します。
- B. 家族メンバーそれぞれに個人取引先を作成します。家族メンバー間の取引先責任者関係レコードを作成します。
- C. 家族メンバーそれぞれに個人取引先を作成します。新規グループフローを使用すると、必要なレコード作成が簡単になります。
Correct Answer: A 🗳️
非営利団体のプログラム チームは、参加者が中間および最上位のマイルストーンと目標を達成するのに役立つ一連のアクティビティとタスクのベスト プラクティスを特定しました。
プログラム マネージャーは、これらの標準化されたプロセスを参加者に割り当てることができる必要がありますが、個々のケースごとにプロセスを編集できる柔軟性も必要です。
何を使うべきでしょうか?
- A. 人生の節目とイベント
- B. レコードトリガーフロー
- C. ケアプランテンプレート
Correct Answer: C 🗳️
ある非営利団体は、一部の寄付金を財務会計ソフトウェアの1つ以上のプログラム領域に振り分ける必要があると判断しました。この情報は、商談の募集時に特定されます。Nonprofit Cloud Fundraising データモデルにおいて、募金活動中の寄付者の意図を記録するには、どのオブジェクトを使用すべきでしょうか？
- A. ギフト取引指定
- B. ギフト指定
- C. ギフトのデフォルト指定
Correct Answer: A 🗳️
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非営利団体は、Nonprofit Cloud を利用して懸念事項や課題を自動的に追跡したいと考えています。社内外のユーザーが懸念事項を送信できるようにする必要があります。
組織は、受け取った情報を保存するためにどの Nonprofit Cloud オブジェクトを使用する必要がありますか?
- A. 摂取量
- B. 紛争項目
- C. 国民の苦情
Correct Answer: A 🗳️
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