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HP Selling HP Storage Solutions and Services Sample Questions:

1. What does the HP MSA Remote Copy functionality provide?

A) a snapshot of the volume in another location
B) a real time copy of a volume in the same array
C) a real time copy of the volume in another location
D) a snapshot of the volume in the same array

2. What qualifies a customer for HP Proactive Care or HP Proactive Care Advanced?

A) The customer's solution is so critical that even a short outage would be costly.
B) The customer has a lot of HP products in the data center and wants a service that encompasses all of these products.
C) The customer wants to be able to upgrade software for some HP products.
D) The customer needs help designing a solution that scales to meet increased demands.

3. A customer tells you that the warranty will provide sufficient services for their company. Which customer requirement cannot be met through a warranty?

A) replacement of defective parts
B) new parts that use the default configuration
C) escalation management
D) coverage window from 8 a.m. to 5 p.m.

4. A customer who uses web email has a home-grown database server, stores files on desktops, and avoids backups. The customer is running out of storage capacity on the server and is looking for a new option. What is an appropriate storage product to recommend?

A) HP D2000/3000
B) HP MSA 1040/2040
C) HP StoreEver LTO-6
D) HP 3PAR StoreServe 7200

5. What should you include in your discussion with a customer who wants to solve various business challenges?

A) the business value of the product
B) information about the competitive landscape
C) the award winning specifications of the product
D) information on current promotional discounts

Solutions: