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Avaya 7004.1 : Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

Exam Code: 7004.1

Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

Updated: Aug 28, 2026

Q & A: 66 Questions and Answers

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Avaya 7004.1 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Troubleshooting & Fault Resolution20%- Diagnostic Tools
  • 1. Network and protocol troubleshooting
    • 2. Trace commands and system utilities
      - Common Fault Isolation
      • 1. Call routing and signaling problems
        • 2. Hardware and media gateway issues
          Topic 2: Maintenance & Monitoring25%- System Monitoring & Alarms
          • 1. Log analysis and alarm handling
            • 2. Performance monitoring tools
              - Routine Maintenance
              • 1. Backup and restore procedures
                • 2. Software upgrades and patches
                  Topic 3: System Administration & Configuration25%- Feature Implementation
                  • 1. Call processing and services
                    • 2. Integration with Avaya Aura
                      - Element Manager & System Manager
                      • 1. User and device provisioning
                        • 2. Dialing plans and routing configuration
                          Topic 4: System Architecture & Components20%- CS 1000 Hardware and Software Architecture
                          • 1. CS 1000E and CS 1000M platforms
                            • 2. System components and redundancy
                              - IP Peer Networking
                              • 1. Network Routing Service (NRS)
                                • 2. IP Peer configuration and protocols
                                  Topic 5: Security & System Management10%- Access Control & Security
                                  • 1. Security best practices
                                    • 2. User rights and authentication

                                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                                      Question 1

                                      A customer would like to simplify their network administration by migrating existing Communication Server (CS) 1000 RIs. 7 x system in multiple locations into a single centrally deployed CS 1000 system. They want this change to be transparent to the end users so that can continue to use the same dial plan and features currently in place.
                                      Which feature can you implement to meet the customer's requirements?

                                      A. Zone Based Dialing
                                      B. Uniform Dialing
                                      C. Hybrid Dialing
                                      D. Coordinated Dialing


                                      Question 2

                                      Click the Exhibit button.

                                      A customer's dialing requirement, listed below, require that all station users assigned an NCOS of 3 and Class of Service of Conditionally Toll Denied (CTD) be able to place toll calls from the United States to Australia.
                                      Australia Country Code: 61
                                      NCOS of 3 has an FRL of 3
                                      Expensive Routers are not being used
                                      With reference to the exhibit, which table will allow all station users to be able to place these toll calls?

                                      A. Provisioning Table A
                                      B. Provisioning Table C
                                      C. Provisioning Table B
                                      D. Provisioning Table D


                                      Question 3

                                      Click the Exhibit button.


                                      Given a customer's Coordinating Dialing Plan shown in the exhibit, if a Station user at CDP Switch #2 dials 327-3249, which route list used and where will the call terminate?

                                      A. Route List 5 will be utilized and the call will terminate at CDP Switch #2
                                      B. Route List 2 will be utilized and the call will terminate at CDP Switch #2
                                      C. Route List 1 will be utilized and the call will terminate at CDP Switch #3
                                      D. Route List 10 will be utilized and the call will terminate at CDP Switch #3


                                      Question 4

                                      Click the Exhibit button.

                                      Given the SDRR programming options shown in the exhibit, which SDRR programming would allow a user to dial 1-900-867-3333, but not successfully dial any other 1-900 based number?

                                      A. Table 2
                                      B. Table 4
                                      C. Table 1
                                      D. Table 3


                                      Question 5

                                      Click the Exhibit button.

                                      Consider the a customer's dialing plan shown in the exhibit, which detail on-net and off-net dialing requirements:
                                      TIE trunks between Location A and Location B are currently out of service.
                                      TIE trunks between Location B and Location D are currently out of service.
                                      All over TIE trunks are fully functional.
                                      Which route will a call to LOC 304-2001 take if it originates from location B?

                                      A. TIE AB to Location A.
                                      B. The call will not leave the originating PBX
                                      C. TIE BD to Location D, then TIE CD to Location C then TIE AC to Location A
                                      D. TIE BD to Location D.


                                      Solutions:

                                      Question 1
                                      Answer: B
                                      Question 2
                                      Answer: C
                                      Question 3
                                      Answer: B
                                      Question 4
                                      Answer: C
                                      Question 5
                                      Answer: B

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