What is the duration of the 3002 Exam
- Passing Score 70%
- Number of Questions: 60
- Format: Multiple choices, multiple answers
- Length of Examination: 90 minutes
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Who should take the 3002 exam
The Avaya IP Office Platform Configuration and Maintenance 3002 Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled in IP Office Platform Configuration and Maintenance. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Avaya IP Office Platform Configuration and Maintenance 3002 Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass Avaya IP Office Platform Configuration and Maintenance 3002 Exam then he should take this exam.
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Avaya 3002 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: User and Endpoint Management | 20% | - User creation and permissions - Extension assignment and licensing - IP phone and endpoint configuration |
| Topic 2: Voicemail and Unified Messaging | 10% | - Message management features - Voicemail Pro configuration - Unified messaging integration |
| Topic 3: Call Routing and Trunk Configuration | 15% | - Time profiles and hunt groups - SIP and H.323 trunk setup - Incoming/outgoing call routing |
| Topic 4: System Configuration | 20% | - Initial setup using IP Office Manager - System parameters and network settings - Security administration and access control |
| Topic 5: Monitoring, Maintenance and Troubleshooting | 20% | - Common fault resolution - System Status and Monitor tools - Backup, restore and upgrades - Alarms, logs and reporting |
| Topic 6: IP Office Platform Architecture | 15% | - Licensing and activation - Hardware and software components - Server Edition and Select platforms |
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